If you are not satisfied with your results, you may return New Look for a full refund withing 30 days.
Here are the details of the guarantee:
The 30 day period begins the day you receive your order. Please contact us to receive full details on how to return your order.
We can refund one opened bottle and then any additional, unopened bottles.
The empty bottle must be returned in order for us to process the refund.
Please allow 2 weeks for returns to be processed.
Shipping costs are not refundable.
